Privacy Policy

This website is operated by [Legal entity name], doing business as RORU (“RORU”, “we”, “us”), a recruiting and mentoring team based in Austin, Texas that guides people, step by step, toward earning their life insurance license and working together. RORU does not publish a mailing address; the way to reach us is by email. RORU is not an insurance carrier.

You can reach us about privacy at contact@rorrostudio.com or through the Contact page.

Job applications: name, email, phone, state, city, preferred language, sales experience, license status, areas of interest, interview availability, how you heard about us and the information you add in your applicant portal (for example answers to our information requests).

Insurance inquiries: name, email, phone, state, preferred language, the general reason for your inquiry and your preferred contact method. We do not ask for medical, Social Security, driver’s license or financial account information on our forms, and we ask you not to send it.

Contact messages: your name, email, optional phone number and your message.

Consent records: when you agree to be contacted or to our terms we record the date and time, the version of the consent text, your IP address and your browser information, so that we can show what you agreed to.

Source information: if you arrive through a link with campaign tags (such as UTM parameters) or from another website, we may store that source, the page you landed on, the referring site and, if you came through a team member’s personal recruiting link, which team member’s link it was.

Team members: name, work email, public display name, phone (optional), licensed states, National Producer Number (optional), team, and the sales you submit (amount, product, carrier and dates). Client names are optional on sale entries and must not include sensitive information.

Technical information: IP address, browser type and basic request data processed by our hosting and security systems to deliver the site, prevent abuse and keep it secure.

We use only functional storage: a language preference; a secure session if you sign in to a portal; and, in the team portal, a draft of a sale you have not yet submitted, saved in your own browser so you do not lose it. We do not currently use advertising or analytics trackers. If that changes we will update this policy and ask for your consent where required. See our Cookie Notice for details.

To respond to your inquiry or application; to connect you with a licensed professional; to run the applicant and team portals; to send you service messages about your application or account; to operate, secure and improve the website; to keep records of your consent; and to comply with the law.

We send marketing messages only if you opted in, and you can opt out at any time. We do not sell your personal information and we do not share it for third-party advertising.

Service providers that host and operate our systems on our behalf, currently: Vercel (website hosting), Supabase (database, sign-in and file storage) and Resend (email delivery). [Final list of providers to be confirmed.] These providers may only use the information to provide their service to us.

Licensed insurance professionals who follow up on your insurance inquiry, and RORU team members who review applications, on a need-to-know basis.

Authorities or other parties when required by law, to protect rights and safety, or in connection with a business transfer. If you join our community on Discord, Discord’s own privacy policy applies to your use of that service.

We keep information only as long as needed for the purposes above or as required by law. [Retention periods to be defined by counsel, for example: applications [__] months after the decision; insurance inquiries [__] months; consent records [__] years; sales records [__] years.]

You may ask to access, correct or delete your information, or withdraw consent to marketing, by contacting us at contact@rorrostudio.com or through the Contact page. We will verify your identity before acting on a request.

Depending on where you live, you may have additional rights under state privacy laws. [Counsel to confirm which state privacy laws apply and add the required notices, including how to appeal a decision.] To stop text messages reply STOP; to stop emails use the unsubscribe link.

This website is not directed to people under 18 and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

We use access controls, role-based permissions, row-level database security and encryption in transit, and we keep an audit log of important actions. No system is completely secure, so we cannot guarantee absolute security.

Our providers may process information in the United States and other countries where they operate. [Counsel to confirm any cross-border transfer language.]

We may update this policy. We will post the new version here with its date and, if the change is significant, tell you in another appropriate way.